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Terms & Conditions

1. MEMBERSHIP

  • 1. Membership
    The services offered hereunder, as specified in proviso 2, could be availed only vide Membership.
  • 2. Rules for Membership
    • a. Any Person above the age of 18 years can apply for membership, provided, said person is not deemed incapable, barred under Indian Contract Act from entering into a contract and subject to sub-proviso (d).
    • b. That the ‘Person’ specified in hereinabove sub-clause shall mean and include natural person as well as juristic person / entity.
    • A Person ought to fill and submit an online membership form on the website www.xxxx.co.in along with supporting documents as sought therein the website.
    • c. Submission of online membership form shall not constitute grant of same but shall only be construed as expression of interest, which only upon assent shall become member, subject to sub-clause (v) below.
    • d. Within five (2) working days, an assent or refusal shall be duly communicated. Along with the assent, demand for payment of annual membership charge shall be raised.
    • e. That upon failure to make payments within 5 days of receipt of such demand, the approval and confirmation for such membership shall get automatically revoked.
    • f. Failure to seek clarification on any doubt, query about the services provided, shall be construed as wilful omission and Service Provider cannot be held accountable for non-dissemination of information. A person can seek clarification until expiration of the payment demand as specified in sub-clause (iv).
  • 3. Admission to Membership
    Application filed for Membership shall not bestow, accrue a right for grant of same. The Service Provider reserves the right for admission to Membership at its discretion.
  • 4. Exclusivity
    The Service Provider will provide services exclusively to People engaged in the field of visual communications, content creation, web / graphic designing, content writing, literature, film making, advertising, event management, game development, coding, programming, music composition. It will cater to freelancers, self-employed, independent professionals, micro and small start-ups and enterprises engaged in area of work, specialization as above stated.
  • 5. Annual Fee
    • a. The annual fee for membership shall be Rs._2000______.
    • b. The annual fee of membership for enterprises would be Rs._2000/Person____.
    • c. The Annual Fee is different from Subscription Amount. The Subscription Amount shall be payable in addition to Annual Fee basis the services availed by a member under proviso 2.
  • 6. Transfer
    The membership is non-transferable. The individual members shall be sole beneficiary to the services rendered. In case of an enterprise, only 2 nominated beneficiaries can avail the services.
  • 7. Termination
    The membership shall stand terminated upon:

    • a. Breach of ‘Do’s and Don’t’ as specified in proviso 9.
    • b. Demise of a Member.
    • c. Non-renewal of Membership.
  • 8. Membership Services Only

2. SERVICES OFFERED

  • a. Avra Studio
    Situated on Ground Floor of the Facility and is suitable for photoshoot, recording of pod cast, recording of video pod cast, video shoot etc. The usage afore stated is referential and not limited to.

    • i. Specifications
      Studio Size: L X B
      Ceiling Height:
    • ii. Including
      • 1. Green Screen (3 types – White, Black & Green)
      • 2. Standard Lighting
      • 3. Electricity
      • 4. Internet Access
      • 5. Pantry Services
      • 6. Printer Access
    • iii. Third Party Reference
      Upon request from a Member, the Service Provider may provide its reference who engage in providing, but not limited to, the following:

      • 1. Video Cameras and shooting equipment.
      • 2. Sound arrangement and recording equipment.
      • 3. Props, sound engineers, technicians
      • 4.Items provided on request would be through third-party vendor and not by inhouse. It would be open for Member to check, verify whether such third-party vendor concurs to its requirement before engaging them.
      • 5. The Service Provider shall not be liable in any case in case of any deficiency in services by such third-party vendor.
    • iv. Caveat
      • 1. The Service Provider does not warrant uninterrupted supply of electricity, as the same is not within the reasonable means and vest with the Department concerned of Government.
      • 2. The Service Provider shall not be liable for disruption in internet service, electricity supply due to force majeure events like flood, typhoon, cyclone, tsunami, fire, war, riots, civil disturbance, bandh, blockade, statewide strike, nationwide strike etc., or events, circumstances which are reasonably beyond the control of Service Provider.
    • v. Warrant
      • 1. The Service Provider warrants that there would not be a shortage of electricity supply due to non-payment of electricity dues and warrants of having the requisite load sanction.
      • 2. The Service Provider warrants that there would not be disruption in internet service due to non-payment of electricity dues and warrants of having a plan requisite for usage in ground floor of the facility.
    • vi. Dimension
      The layout of Avra Studio can be viewed in proviso 10.
  • b. Valerian
    Situated on ground floor of the facility and is suitable for a quiet, serene workspace for a small team or for individuals. The usage afore stated is referential and not limited to.

    • i. Specifications
      There are 2 working pods with different seating capacity.

      • 1. Specifications
        Work Pod No. Seating
        1 4
        2 3
    • 2. Including
      • 1. Chairs and Fixed Desk
      • 2. Standard Lighting
      • 3. Electricity Points & Electricity
      • 4. Internet Access
      • 5. Exhaust
      • 6. Pantry Services
      • 7. Printer Access
    • 3. Caveat and Warranty as stated for Avra Studio shall be applicable herein also.
    • 4. Dimension
      The layout of Valerian can be viewed in proviso 10.
      (The layout stated herein is the approximate measurement and not wall-to-wall)
  • c. ORB
    Situated on ground floor of the facility and is a prototype of ‘Holographic Communication Booth’. The Booth is intended to be used for video calling, videoconferencing, client calls, general video calls etc. The Booth is enabled to take, host 3D Video calls on a holographic screen. The usage afore stated is referential and not limited to.

    • 1. Specifications
      Seating Capacity: 1
    • 2. Including
      • 1.Holographic Screen with capacitive touch
      • 2. Chair / Seat
      • 3. Standard Lighting
      • 4. Electricity
      • 5. Internet Access
      • 6. Pantry Services
      • 7. Printer Access
    • 3. Caveat and Warranty as stated for Avra Studio shall be applicable herein also.
    • 4. Dimension
      The layout of ORB can be viewed in proviso 10.
      (The layout stated herein is the approximate measurement and not wall-to-wall)
  • d. SQUARE
    Holographic Screen placed in ground floor of the facility for marketing, advertising, and also showcasing creative content of the members.

    • 1. Specifications
      Resolution:
      Supportive: 3D, 2D and other HD, UHD visuals
    • 2. Including
      • 1. Holographic Screen with capacitive touch
      • 2. Projector
      • 3. Requisite Lighting for Projection
      • 4. Electricity
      • 5. Internet Access
      • 6. Pantry Services
      • 7. Printer Access
    • 3. On Requests
      The Service Provider can on request by a Member:

      • 1. Undertake holographic content creation.
      • 2. Give consultancy for content creation.
      • 3. Provide reference of a third-party vendor who undertakes the above mentioned tasks.
      • 4. Nevertheless, the inhouse services would be chargeable and parties shall enter into a separate service agreement for undertaking the task.
      • 5. Sub-clause (iii)(5) of proviso 2(a) of Avra Studio shall be applicable herein in case of sub-clause (iii)(3).
    • 4. Non-Exclusivity for Advertising
      A Non-Member Enterprise can avail the services hereunder. An interested Person can approach the Administration Department on email id: Contact No.: or visit office with prior appointment at the address:
    • 5. Caveat and Warranty as stated for Avra Studio shall be applicable herein also.
    • 6. Dimension
  • e. ANDROMETA
    Situated on first floor of the facility, it contains 3 capsules and 4 pods. The facility is best suited for entertaining oneself alongside working, gaming, meeting friends and entertainment. The usage afore stated is referential and not limited to.

    • 1. Specifications
      Capsule:
      Seating: (4 Lean Adults / 2 Well Built / 2 Large Adults)
      Pods:
      Seating: (2 Lean Adults / 1 Well Built / 1 Large Adult)
    • 2. Including
      • 1. Curated Techno, EDM, Lounge, Jazz, Punk music for respective Capsule and Pod
      • 2. Electricity and Electric Point
      • 3. Internet Access
      • 4. Pantry Services
      • 5. POD gets access to 3D, holographic content displayed on DIMENSION.
      • 6. Printer Access
    • 3. Caveat and Warranty as stated for Avra Studio shall be applicable herein also.
    • 4. Dimension
  • f. DIMENSION
    Situated on first floor of the facility and shall be for running 3D and holographic contents, animation, advertising and marketing. The usage afore stated is referential and not limited to.

    • 1. Including
      • a. Internet Access
      • b. Pantry Services
      • c Printer Access
    • 2. Non-Exclusivity for Advertising
      A Non-Member Enterprise can avail the services hereunder. An interested Person can approach the Administration Department on email id: Contact No.: or visit office with prior appointment at the address:_______ for securing slot for advertising on DIMENSION screen.
    • 3. Alongside the advertising space, an interested person can seek Service Provider’s service in content creation, consultancy in content creating etc. for being displayed / advertised on DIMENSION screen.
    • 4. Caveat and Warranty as stated for Avra Studio shall be applicable herein also.
    • 5. Dimension
  • g. SPACE SIMULATION POD
    Situated on first floor of the facility. The POD is purely for entertainment and infotainment, wherein realistic simulation is created of Universe, Galaxies, Black Holes, Planets etc. and the POD acting as space shuttle, takes one to space travel.

    • Including
      • 1. Internet Access
      • 2. Pantry Access
      • 3. Printer Access
    • 2. Caveat and Warranty as stated for Avra Studio shall be applicable herein also.
    • 3. Dimension
  • h. TRINE
    These are additional facilities which a member can avail. The facilities are:

    • 1. Café and Confectionary
      An outdoor café facing the serenity of lake across the facility. The access to outdoor cafeteria is on ‘pay-by-use’ basis.
    • 2. Bicycles and Kayak
      A member can use the bicycles and kayak on ‘pay-by-use’ basis.
    • 3. Event Space
      • A member can use the Event Space available in facility for festivals, programs, seminars, product launch etc. The usage afore stated is referential and not limited to.
      • A non-member can use the Event Space for programs, seminars, product launch etc. An interested Person can approach the Administration Department on email id: Contact No.: or visit office with prior appointment at the address:
    • 4. Including
      • Internet Access
      • Pantry Access
      • Printer Access
    • 5. Caveat and Warranty as stated for Avra Studio shall be applicable herein also.
    • 6. Dimension
      The layout of Event Space can be viewed in proviso 10.

3 BOOKING OF SERVICE

  • i. Occupancy Chart
    • a. The chart shall in real time inform about the available slots for different services for an entire calendar month.
    • b. That the occupancy chart for 3 months shall be visible to all members.
  • ii. Booking
    • a. Every Member should before booking of service cross verify the availability and thereafter proceed ahead with the booking process. The booking of service can only be done through the website:www.dynimated@.com.
    • b. That upon processing booking under monthly packages, as soon as the member submits the booking request, he / she shall receive a confirmation code vie email or message, confirming the booking.
    • c. That upon processing booking under standalone rates, as soon the member pays online payment, and the same gets confirmed, he / she shall receive a confirmation code via email or message, confirming the booking.
  • iii. Support
    • a. In case a member has not received a confirmation code for more than 15 minutes, he / she should reach out at email id: or can call on the helpline number.
    • b. Due to technical glitch, there could be a possibility that the booking request may have not gotten submitted, thus, members are advised that post 15 minutes, this issue should be communicated so that manual booking or booking at back end could be done if the system permits. To avoid clash on availability in time slot, or day, it is advised that issue of non-receipt of confirmation code should be reported at earliest, so that the same could be resolved. (Make a provision regarding it in Grievance Mechanism).

4. CANCELLATION OF SERVICE

  • i. A member can cancel its booking of service booked under monthly package at least 24hrs before the booked date. For Example: The booking date is 2/04/24, the cancellation should be done before 9:00 AM of 01/04/24.
  • ii. If a member does not turn up to avail the service, he / she has booked for, such member shall be deemed absent:
    • 1. Valerian – If such member does not turn up for one-hour without intimation, and for 1:30 hour with intimation.
    • 2. Other Services under Package – If such a member does not turn up for half an hour in case the booking is done on hourly and non-inclusive basis, with or without intimation.
    • 3. Inclusive Services under Package – If such a member does not turn up for more than an hour, with or without intimation.
    • 4. Stand Alone Booking – If such a member, who has done stand alone booking, does not turn up for half an hour in case the booking is done on hourly basis and for an hour in case of booking done on Packaged hour basis as mentioned under proviso 3(e).
  • iii. On being deemed absent, the booking shall be opened for other members and the same would reflect in the Occupancy Chart.
  • iv. A member who has been deemed as absent on the day of booked service, the following imposition would be made:
    • 1. An inconvenience charge of 15% shall be levied upon the booking of next service by said member who is termed absentee under proviso 5(ii)(2) & (4).
    • 2. If a member is termed absentee for another time in same month the inconvenience charge shall be levied at 18%, 20%, 22%, 24% and 26%. A member termed absentee for more than 5 times shall attract an inconvenience charge of 50% on every subsequent booking, unless the same is waived off by the Service Provider.
    • 3. A member termed absentee under proviso 5(ii)(2), shall lose one hour from such inclusive hours provided thereunder the package. Upon subsequent booking such member will get the reduced inclusive hours for being availed. If such member, is subsequently again termed as absentee, then accordingly an hour shall be reduced, until there remains none.
    • 4. Cancellation request till 20 hours can be entertained by Service Provided, provided such request is made via email or via call at helpline number. Nevertheless, Service Provide shall have sole discretion to either allow or deny such request.
    • 5. The Service Provider reserves the right to suspend all inconvenience charge at its sole discretion.
  • v. A member should email at: asad@kxan.ltd__ or call at the help line number of __9555647028___________ to intimate the Service Provide under proviso 5(ii)(1) [Valerian] that he or she is running late. Nevertheless, in other cases also, a member may intimate its bonafide reasons for arriving late or upon not being able to attend at all.
  • vi. Support
    • 1. That upon initiating cancellation process before 24 hours, the member shall receive a confirmation code regarding successful submission of cancellation request.
    • 2. In case a member has not received a confirmation code for more than 15 minutes, he / she should reach out at email id: asad@kxan.ltd or can call on the helpline number.
    • 3. Due to technical glitch, there could be a possibility that the cancellation request may have not gotten submitted, thus, members are advised that post 15 minutes, this issue should be communicated so that manual cancellation could be done. To avoid levying of inconvenience charge, it is advised that issue of non-receipt of confirmation code should be reported at earliest, so that the same could be resolved.

5. CANCELLATION OF MEMBERSHIP

  • i. A member can cancel its membership at any time by making a request for same on the website.
  • ii. The cancellation confirmation would be given by the Service Provider to the member within 5 working days.
  • iii. That if any due amount has been accrued against the member on account of any damage to the facility attributed by said member, then such member cancellation request would be put on hold until such dues are cleared by such member.
  • iv. The Service Provider reserves the exclusive right to condone and waive such, any damages, and corresponding dues, however, solely at its discretion.
  • v. That on account of cancellation of membership, subscription to various services shall also stand terminated the day cancellation confirmation is conveyed to the member.
  • vi. Support
    • 1. That upon initiating the process for cancelling membership, the member shall receive a confirmation code regarding successful submission of cancellation request.
    • 2. In case a member has not received a confirmation code for more than 15 minutes, he / she should reach out at email id: or can call on the helpline number.
    • 3. Due to technical glitch, there could be a possibility that the cancellation request may have not gotten submitted, thus, members are advised that post 15 minutes, this issue should be communicated so that manual cancellation request could be entertained. To avoid delay in initiating the cancellation process it is advised that issue of non-receipt of confirmation code should be reported at earliest, so that the same could be resolved.

6. REFUND OF SERVICE FEE

  • i. The membership fee is non-refundable.
  • ii. That on account of cancellation of membership, the subscription to services shall stand terminated the day cancellation confirmation is conveyed to the member via email, message on registered phone number.
  • iii. A member can avail the services under subscription until 4th day of initiating the cancellation request, and in case the confirmation is not provided within 5 days, then till the date when Service Provider provides confirmation about the cancellation. Nevertheless, the cancellation confirmation should be conveyed no later than 15 days in total. On the 15th day, the cancellation confirmation shall be deemed confirmed.
  • iv. That in case of subscribed services, upon submission of request for cancelling the membership, the service fee paid by member under packages shall be returned in following manner:
    Example: Request made for Cancelling the membership – Date: 01/04/24 – No. of Calendar Days: 30
    Cancellation Request Processing Days – 5
    Valerian – Rs.10,000/-
    30-5 = 25 Days
    10000/25 = Rs.400
    Deduction = Rs.400 x 5 = Rs.2000
    Refund = Rs.8000
  • v. That in case a member has subscribed for services under standalone rate, then the service fee shall be returned in following manner:
    If the request for cancellation of membership is made on – 01/04/24
    If the booked date falls within the 5 days, then 50% of the service fee shall be refunded. In case, the booked date falls outside the 5 days, then the Service provided shall refund the entire amount. However, no amount shall be refunded if said member avails the service whilst awaiting cancellation confirmation. However, if the booked date falls beyond 15 days and the member request for availing the service despite cancellation of membership, then the Service Provider, if deems fit, at its sole discretion can allow said person to avail the service, and likewise no amount shall stand due towards such member for refund.
  • vi. That in case the membership has been terminated on grounds as stated in proviso 1(g), no refund of service fee shall be given to said member.

7. PRIVACY POLICY

8. DOS AND DONTS

The members understand and acknowledge that the services provided herein by the Service Provider is not exclusively for one entity or person but if for all its members. The members should understand and hereby acknowledge that partaking of facilities is promoted by the Service Provider, thus, decorum, etiquette, mindfulness about other’s work, space and privacy are the paramount attributes expected out of every member and adherence to below rules:

  • 1. Members shall ensure that whilst using the facility it is litter free. They should throw the wastes in allocated bins which are provided by the Service Provider.
  • 2. The facility is a nonsmoking zone, thereby smoking, chewing beetle, pan, zarda, gutka, tobacco within the premise is strictly prohibited.
  • 3. That consumption of any alcoholic beverage or drink in strictly prohibited within the premise.
  • 4. That the Service Provider reserves the right to restrict admission or compel eviction of any member who appears to be under the influence of alcohol, drug, or psychotropic substance.
  • 5. The consumption of narcotic substance is strictly prohibited under law, thus, a member suspected of consuming or carrying any narcotic, psychotropic substance within the facility shall be denied admission and evicted if such prohibited substances are either consumed or brought inside the facility, in addition, the Service Provider reserves the right to initiate appropriate legal action against such offender.
  • 6. Members shall respect the privacy of everybody therein and be mindful, respectful towards everybody’s work. Members shall refrain from discussing or talking in loud voice, which will disturb other members therein. Members should display courteous behaviour toward other members and the staff of Service Provider. Ill-Tempered, rude, rowdy, intimidating behaviour is not acceptable and can result into eviction from the facility on account of disturbing the decorum of facility.
  • 7. The members shall not use Service Provider’s IP Address, nor whilst working or taking a service indulge, in activities of moral turpitude, or activities which may attract penal proceedings.
  • 8. THE MEMBERS ARE STRICTLY PROHIBITED FROM ACCESSING ANY PORNOGRAPHIC SITE OR MATERIAL, SITE OF DARK WEB, SITE OF GORE, REAL EXESSIVE VIOLECNCE, HACKING ETC., AND SITES WHICH ARE PROHIBITED BY LAW.
  • 9. The Members shall ensure that they are not indulging, or participating in activities of multi-level marketing scheme, ponzi schemes, chit-fund activities prohibited by law, while using Service Provider’s IP Address.
  • 10. It is herein disclaimed to all that the history of browsing while using Service Provider’s IP Address shall be retained by Service Provider for compliance purpose, and on being asked by law enforcement agency, government department having requisite authority, and any court demanding production of data / document, and be handed over.
  • 11. The members shall ensure and not indulge into activities while using Service Provider’s IP Address, either expressly or impliedly with or without consent, which may be implied or construed to as a threat to safety, integrity of Republic of India, Government of India, Government of Kerela, or any State Government of India.
  • 12. VERBAL ABUSE, PHYSICAL ASSUALT, CRIMINAL INTIMIDATION TO ANY STAFF OF SERVICE PROVIDER OR TO ANY MEMBER BY OTHER MEMBER SHALL NOT BE TOLERATED AND WILL RESULT TO IMMEDIATE CESSATION OF MEMBERSHIP OF SAID ERRING MEMBER, WITH SERVICE PROVIDER HAVING THE RIGHT TO REPORT TO LAW ENFORCEMENT AGENCY OR TAKE APPROPRIATE LEGAL RECOURSE.
  • 13. Due care is expected from members while using the facility, and if any inadvertent damage is caused to the facility should be reported immediately to the administrator via email: merlyn@kxan.ltd or the office staff therein the facility. Members are also urged that upon observing any malfunctioning of electrical points or equipment therein the facility, the same should promptly intimated to the administrator via email: merlyn@kxan.ltd or the office staff therein the facility.
  • 14. The members shall not deface or spoil the façade of facility nor try making any alteration within the facility. Any issue or concern should be addressed to the administrator via email or to the office staff therein.
  • 15. The members shall not try to remove or shift any fire equipment which is there in facility as per the fire compliance.

9. RIGHT TO ADMISSION

The services provided herein are exclusively for professionals engaged in the field of visual communications, content creation, web / graphic designing, content writing, literature, film making, advertising, event management, game development, coding, programming, music composition. It will cater to freelancers, self-employed, independent professionals, micro and small start-ups and enterprises engaged in area of work as above stated. The Service Provider reserves the right to its sole discretion to allow membership to those who correspond with the ethics, etiquette, and assent to harmoniously cohabitate professionally and work towards building a community of creative work. Nevertheless, the Service Provider at its discretion may allow membership to any person.

  • 1. Membership will not be granted a Person below the age of 18.
  • 2. Membership will not be granted to a Juristic Person not having incorporation herein India or not having any Project Office herein India or who as per law herein is not permitted.
  • 3. Membership will not be granted to a Person of foreign national who does not have a valid stay visa or has over exceeded its visa.
  • 4. Membership will only be granted to a person of foreign national if he / she is herein on employment visa or business visa.
  • 5. Membership will not be granted to any person having records of moral turpitude or penal proceedings.
  • 6. Membership will not be granted to any Juristic Person if insolvency proceedings have been filed against them.
  • 7. Membership of a person shall stand cancelled if Service Provider is named as an accused in a criminal proceeding including corruption proceeding.
  • 8. Membership shall cease wherein ownership of a Juristic Member changes. The Membership cannot be assigned nor novated.
  • 9. Membership shall cease upon demise of a Member.
  • 10. Return of Service fee in case of cessation of membership shall be as per proviso 7.

10. WARRANTY

  • 1. It is herein warranted that the Service Provider has requisite approvals, sanctions for running the Facility herein and offering the services hereunder.
  • 2. It is herein warranted by the Service Provider that the services provided hereunder are not infringing any third party intellectual right pertaining to trademark, copyright and/or patent.
  • 3. It is herein warranted that the holographic screens and projectors installed herein the facility forming part of services in Square, Orb, Dimensions and Space Simulation Pod are given on ‘as is’ basis. The screens and projectors have not been customized and are not bought on ‘fit-to-suit’ basis but are an over-the-counter product.
  • 4. It is herein warranted that there in no embargo on usage of such products for commercial purpose.
  • 5. It is herein wanted by the member that he / she has not concealed information pertaining to its age and other vital information making her eligible for membership and subscription.

11. Grievance Redressal

A three-tier customer service grievance redressal mechanism in put in place for members to escalate, highlight their grievances and concerns.

  • a. Tier One Level
    A member having any grievance or concern can put forth it to a Customer Executive via email or helpline number, wherein a customer query / complaint number will be allocated to such person concerned. The complaint shall be resolved in following number of days:

    COMPLAINT REGARDING TURN AROUND TIME
    Cancellation of Booking 12 hours
    Booking of Service 12 hours
    Membership Query 2 days
    Membership Confirmation 3 days
    Cancellation of Service 5 days
    Cancellation of Membership 5 days
  • b. Tier Two Level
    If an executive at Tier One Lever is not able to resolve the concern or issue or respond within the stipulated time, then such a member can escalate the concern to Tier Two Level, wherein the issue shall be resolved within 48hours.
  • c. Tier Three Level
    Wherein the issue or concern remains unattended, unresolved, or unanswered by both the Levels, then the Tier Three Level shall address the concern within 48 hours.
  • d. For Tier Two Level, the issue can be addressed at: customercare@xxxx and for Tier Three Lever, the issue can be addressed at: customercare@xxxx.

12. Statutory Compliance

  • 1. That the Service Provider warrants to adhere to all requisite statutory compliance applicable upon the Facility and further warrants to comply to statutory compliances which shall be formulated and notified in future, and applicable upon the Facility.
  • 2. A member should also comply with requisite statutory compliances applicable upon them with respect to usage of services therein the facility.

13. Dispute Jurisdiction

The District Court of Cochin and the Hon’ble High Court of State of Kerela shall have the exclusive jurisdiction to entertain, adjudicate any dispute arising out services rendered via membership and subscription.

14. GST and TDS

  • 1. That GST shall be applicable upon the membership and the subscription for respective services.
  • 2. That for service under subscription, wherein TDS deduction is applicable, invoice stating TDS deduction shall be raised to respective member.
  • 3. That such a member shall be liable to submit TDS with respective department and furnish a certificate with effect to same with the Service Provider within 30 days.

15. Indemnification

  • 1. The member shall indemnify the Service Provider for any breach of proviso 9, 14(ii) and 16(iii).
  • 2. The Service Provider shall indemnify a member in case of failure to respond, redress a member’s concern, issue, grievance, as per policy, for an amount equivalent to subscription only.
  • 3. The member shall indemnify the Service Provider of any damages, claims, fines, penalties, decree amount, suits arising because of contravention to the herein service terms and conditions.